Terms & Conditions

Welcome to MyPathoLabs. These Terms of Service ("Terms") govern your access to and use of the MyPathoLabs website, software, and services (collectively, the "Platform"). Please read these Terms carefully before using the Platform.

1. Acceptance of Terms

By creating an account, accessing, or using the Platform, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Platform. These Terms apply to all users, including laboratories, administrators, and staff members.

2. Description of Service

MyPathoLabs provides a cloud-based Laboratory Information System (LIS) designed to assist diagnostic laboratories in managing patient records, generating diagnostic reports, and facilitating laboratory workflows. The Platform is a tool for administrative and data management purposes and does not provide medical advice or diagnostic interpretations.

3. User Accounts and Responsibilities

• Account Creation: You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials.
• Authorized Users: Only authorized staff members may access the Platform. You are responsible for all activities that occur under your laboratory's account.
• Compliance: You agree to use the Platform in compliance with all applicable local, state, national, and international laws, rules, and regulations, specifically including healthcare data privacy laws (e.g., HIPAA, GDPR).

4. Data Ownership and Licensing

Your Data: You retain all rights, title, and interest in and to all patient data, reports, and information you upload or process through the Platform. You grant MyPathoLabs a limited, non-exclusive license to host, copy, transmit, and display your data strictly for the purpose of providing the service to you.

Our Platform: MyPathoLabs retains all intellectual property rights in the software, interfaces, graphics, and underlying technology of the Platform.

5. HIPAA and Regulatory Compliance

While MyPathoLabs implements enterprise-grade security and architecture designed to support regulatory compliance, the responsibility for ensuring that your specific use of the Platform complies with HIPAA and other applicable healthcare regulations rests solely with you. If you are subject to HIPAA, you must request and execute a Business Associate Agreement (BAA) with MyPathoLabs prior to processing Protected Health Information (PHI).

6. Prohibited Conduct

You agree not to:

• Use the Platform for any illegal, unauthorized, or fraudulent purpose.
• Attempt to gain unauthorized access to any portion of the Platform, other user accounts, or our computer systems.
• Interfere with or disrupt the integrity or performance of the Platform or third-party data contained therein.
• Reverse engineer, decompile, or disassemble any aspect of the Platform.

7. Limitation of Liability

To the maximum extent permitted by applicable law, MyPathoLabs and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Platform; (b) any conduct or content of any third party on the Platform; or (c) unauthorized access, use, or alteration of your transmissions or content.

8. Medical Disclaimer

The Platform is an administrative tool. It is not a substitute for professional medical judgment. You are solely responsible for the accuracy of data entered and the medical decisions made based on reports generated using the Platform.

9. Termination

We reserve the right to suspend or terminate your access to the Platform at our sole discretion, without prior notice, if you breach these Terms. Upon termination, your right to use the Platform will immediately cease, and you may request an export of your data subject to our data retention policies.

10. Modifications to the Terms

We may modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the Platform. Your continued use of the Platform following such modifications constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which MyPathoLabs is established, without regard to its conflict of law provisions.